About

Anudeep Reddy Ramashayam is a Technical Support Manager at ServiceNow, with almost 9 years of experience in the software industry. He has a strong background in computer networks, electrical engineering, and software development. Anudeep started his career as a Software Developer at TCS, where he gained experience in programming languages such as Java, C++, and SQL. He then moved on to work as a Software Applications Engineer at IDT - Integrated Device Technology, Inc., where he developed applications for the company's products. Anudeep holds a Master's Degree in Computer Networks in Electrical Engineering from San Jose State University, where he also gained experience in network security, wireless networks, and cloud computing. He also holds a Bachelor's Degree in Electrical and Electronics Engineering from JNTU. As a Technical Support Manager at ServiceNow, Anudeep is responsible for managing a team of support engineers and ensuring that customers receive timely and effective technical support. He is also responsible for developing and implementing support strategies to improve customer satisfaction. Anudeep's technical skills include software engineering, network security, cloud computing, and programming languages such as Java, C++, and SQL. He is a highly motivated and dedicated professional who is committed to delivering high-quality technical support to customers. Overall, Anudeep is a highly skilled technical support manager with a strong background in software development and computer networks. He is a valuable asset to any organization and is committed to delivering exceptional customer service.